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Ensure a continuous supply of hot water for your home with our comprehensive range of water heaters. We offer innovative and efficient solutions from trusted brands like German Pool, Stiebel Eltron, Hibachi, Rasonic, and many more. Explore various types, including reliable gas water heaters, convenient instant electric models, rapid fast-flow units, efficient storage electric heaters, and eco-friendly solar options, ensuring you find the perfect fit for your household's demands and lifestyle.

Frequently Asked Questions About Water Heaters

1. What are the main types of water heaters and their characteristics?

Water heaters come in several main types, each designed to meet different household needs for hot water:

  • Gas Water Heaters: Use natural gas or LPG to heat water directly. They are known for their high heating capacity and ability to provide a continuous hot water supply, making them ideal for larger households or multiple hot water outlets. They require proper ventilation.
  • Instant Electric Water Heaters: Heat water on demand as it flows through the unit, meaning there's no storage tank and virtually unlimited hot water. They are very compact, energy-efficient for short, frequent uses, and ideal for space-saving. Available in single-phase (220V) and three-phase (380V) options, requiring specific electrical wiring.
  • Rapid Fast Flow Electric Water Heaters: A hybrid solution, these heaters warm water quickly and efficiently, often utilizing a small internal buffer tank or more powerful heating elements than typical instant models. They provide a quicker hot water supply than storage heaters and can be used as central units for the whole home or specific shower units.
  • Storage Electric Water Heaters: Heat and store a specific volume of hot water in an insulated tank. They are suitable for households with consistent hot water needs and are available as central units for the entire home or smaller shower units for individual bathrooms.
  • Solar Water Heaters: Utilize energy from the sun to heat water, making them the most eco-friendly option. They often come with an electric or gas backup system to ensure hot water availability during cloudy days or high demand. They can significantly reduce long-term energy bills.

2. How do I choose the right type of water heater for my home?

Selecting the ideal water heater involves considering several key factors:

  • Hot Water Demand: For large families or homes with multiple bathrooms, a high-capacity storage heater or a powerful gas water heater might be most suitable. For single points of use or quick, short showers, an instant electric heater offers efficient on-demand hot water.
  • Energy Source Availability: Determine if your home has access to a natural gas supply for gas heaters or if your electrical wiring (single-phase vs. three-phase) can support the required power for electric models.
  • Space & Installation: Instant electric heaters are compact and can save space. Storage heaters require more dedicated space for their tanks. Gas water heaters need proper ventilation for safety.
  • Budget & Running Costs: Evaluate the initial purchase and installation cost against the long-term energy savings. While solar heaters have higher upfront costs, their running costs are typically very low.

3. What capacity should I choose for a storage electric water heater?

The capacity of a storage electric water heater, measured in liters, should match your household size and hot water usage habits:

  • 1-2 people: 15-30 liters (suitable for a shower unit) or 30-50 liters (for a central unit serving limited outlets).
  • 3-4 people: 50-80 liters (typically sufficient for general household needs).
  • 5+ people or multiple bathrooms: 80-120+ liters (to ensure ample hot water for simultaneous use or extended periods).

Always consider peak usage times (e.g., morning showers for everyone) and the typical duration of showers when making your decision.

4. How important is energy efficiency for water heaters?

Energy efficiency is paramount when choosing a water heater, as heating water accounts for a significant portion of household energy consumption. Opting for models with high energy efficiency ratings (e.g., bearing the Hong Kong Grade 1 energy label) will lead to substantial savings on your utility bills over the long term and significantly reduce your environmental footprint. Instant electric and solar water heaters are generally considered more energy-efficient than traditional storage types due to their on-demand heating or renewable energy source.

5. What are the common safety features in modern water heaters?

Modern water heaters are equipped with several crucial safety features to ensure safe operation and protect your home:

  • Overheat Protection: Automatically shuts off the heating element if the water temperature inside the tank or unit exceeds a safe, predetermined limit, preventing scalding or damage.
  • Pressure Relief Valve (TP&R valve): This vital safety device releases excess pressure and temperature from the tank, preventing potential rupture or explosion.
  • Leak Detection: Some advanced models include sensors that can detect water leaks, alerting users to potential issues before they cause significant damage.
  • Flame Failure Device (for Gas heaters): A safety mechanism that automatically cuts off the gas supply if the pilot light or main burner flame extinguishes unexpectedly, preventing gas leaks.
  • Residual Current Device (RCD) / Earth Leakage Circuit Breaker (ELCB): Essential for electric heaters, these devices provide protection against electric shock by quickly cutting off power if a fault is detected.

6. What are the installation requirements for different types of water heaters?

Installation requirements vary significantly depending on the type of water heater:

  • Gas Water Heaters: Require a direct connection to a gas supply line, proper ventilation (a flue or chimney) to exhaust combustion byproducts, and must be installed by a registered gas fitter to ensure safety and compliance.
  • Instant Electric Water Heaters: Demand high electrical power; 3-phase (380V) units require dedicated heavy-duty wiring and a specific fuse or circuit breaker. 1-phase (220V) units also need adequate amperage. Professional electrician installation is crucial due to high electrical loads.
  • Storage Electric Water Heaters: Need a dedicated power point, proper water inlet/outlet connections, and secure wall or floor mounting. Larger capacity units may require additional structural support due to their weight when full.
  • All types: Regardless of the type, proper water pressure, accessible shut-off valves, and adequate drainage are essential for safe and efficient operation.

7. How can I maintain my water heater for longevity and efficiency?

Regular maintenance is key to extending your water heater's lifespan and ensuring its efficient operation:

  • Drain & Flush Tank (Storage Heaters): Annually drain and flush the storage tank to remove sediment buildup. Sediment reduces heating efficiency and can lead to corrosion.
  • Test Pressure Relief Valve: Annually test the Temperature and Pressure Relief (TP&R) valve to ensure it's functioning correctly and can release pressure if needed.
  • Inspect Anode Rod (Storage Heaters): Have the anode rod (a sacrificial component that prevents tank corrosion) inspected and replaced every few years by a professional.
  • Clean Showerheads/Aerators: Periodically remove and clean showerheads and faucet aerators to clear mineral buildup, which can restrict water flow and pressure.
  • Professional Servicing: For gas water heaters, annual professional servicing is highly recommended to ensure safe and efficient operation.

8. What are the strengths of featured water heater brands like German Pool, Stiebel Eltron, Hibachi, and Rasonic?

Each of these prominent brands brings distinct advantages to the water heater market:

  • German Pool: Offers a wide and versatile range of water heaters, often focusing on advanced technology, energy efficiency, and modern designs that cater to urban living. They have a strong local market presence and understanding of regional needs.
  • Stiebel Eltron: A highly respected German specialist known for producing high-quality, durable instant electric and storage water heaters. Their products emphasize precision engineering, reliability, excellent safety features and superior energy efficiency.
  • Hibachi: Often particularly associated with robust gas water heaters, Hibachi is known for delivering powerful performance, rapid heating, and a strong focus on safety and durability, ensuring a consistent and reliable hot water supply.
  • Rasonic: A well-established brand providing a broad selection of household appliances, including water heaters. Rasonic is recognized for its reliability, practicality, and value, offering solutions that meet the diverse hot water needs of various households.

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Founded in 1976, our company initially focused on providing industrial and commercial goods to our wholesale clients.

 

Since the relaunch of our company and website in 2004, we have shifted to an online business model and expanded our offerings to serve both the public sector and retail consumers. Read More

 

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G/F 194 Tong Mi Rd.

Prince Edward, Kowloon, Hong Kong

 

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